HELP ARTICLE

Suggest a New Feature to MultiLipi

MultiLipi
MultiLipi6/19/2025
5 Mins read
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We view our users not just as customers, but as architects of our platform. Many of our most powerful features—from "Glossary Rules" to "DNS Routing"—originated directly from enterprise partner requests. If you identify a gap in our infrastructure or a workflow that could be optimized, we invite you to submit a formal feature specification.
This guide details the Feature Request Protocol to ensure your idea is reviewed, scoped, and potentially added to our development roadmap.

1. The Submission Protocol

How to write a high-impact specification.

To fast-track your request through our engineering triage, please structure your submission as a User Story. Vague requests (e.g., "Make the dashboard better") are hard to act on. Specific protocols (e.g., "Add team-level permission roles") get built.

Recommended Schema:

Title:

A concise summary (e.g., "Feature: Automated CSV Export Schedule").

"Feature: Automated CSV Export Schedule"

The Problem:

What friction point are you facing? (e.g., "I currently have to manually export translations every Friday.").

"I currently have to manually export translations every Friday."

The Solution:

Your proposed fix (e.g., "Allow us to schedule an auto-export to email every week.").

"Allow us to schedule an auto-export to email every week."

Context:

Screenshots, sketches, or loom videos are highly encouraged to visualize the UI.

"Attach mockups, wireframes, or screen recordings showing the desired workflow."

2. Transmission Channel

Currently, all architectural requests should be routed directly to our Product Engineering team via email.

Subject Line:

[Feature Request] - Your Title Here

3. The Engineering Lifecycle

What happens after you hit send?

1

Triage:

Our Product Manager reviews the request for technical feasibility and alignment with our core infrastructure goals.

2

Clarification:

We may reply to ask specific questions about your use case (e.g., "Do you need this export in JSON or CSV?").

3

Roadmap Assignment:

If the feature is approved, it is assigned a slot in our development sprint.

4

Deployment:

You will be notified via email when the feature moves from "In Development" to "Live Production."

Why Contribute?

The benefits of shaping our platform

Strategic Alignment

Influence the tool to work exactly how your team works.

Early Access

Users who submit accepted features often get beta access to test them before the general public.

Community Impact

Your workflow improvement likely solves a problem for thousands of other site owners.

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